Who is Secret Nature
Secret Nature CBD company was founded in the year 2017 by a group of cannabis enthusiasts and health practitioners. The company focuses on providing a very unique experience that is tailored to the needs of its customers. Secret Nature thrives in the holistic field, and the company enjoys sharing its resources to keep its clients informed.
- The company serves California, Colorado, and Oregon while using the knowledge to provide more insight to its customers. Secret Nature has grown over the years and it has displayed remarkable growth. The company has expanded in areas such as overall company growth, extraction, branding, and product quality.
- The company provides the highest quality of CBD products that are available for clients and their various purposes for turning to CBD products. These products serve as remedies, relaxation and much more.
What kind of products do they offer?
Secret Nature offers some of the best CBD products in the industry. The company provides is organic, completely natural products that are lab tested as well. By providing the purest products the company strives to help improve the quality of life of each and every customer they serve. While the company makes no claims related to health, customers have provided numerous reviews and claims to the benefits linked to the outstanding products that the company provides.
The website is on the more luxurious end when compared to those in the CBD and cannabis industry. It is very easy to navigate while being easy on the eyes. The color scheme is practically flawless and well thought out. Secret Nature has done an outstanding job with its marketing and promotion. The website is highly functional and very organized making it easy for any user to navigate their way through. The simplistic yet elegant scheme provides clear labeling and shopping ease.
What type of products does Secret Natural offer?
The company provides a great variety of CBD products, the most popular items are simply Hemp Buds and Flowers. You can find pre-rolled joints, hemp nectar, and vape pens as well. There are sections dedicated to tinctures and accessories as well. The products on the website range from $15 to $50 which are pretty decent prices.
- Some of the best selling products are the various strains of flower. Frosted Kush, Sour Diesel, and Gummies are products that repeat customers frequent. Pre-rolled joints are hard to come by with such high-quality hemp bud and well, Secret Nature has its customers covered in that area! You can purchase the pre-rolled joints in boxes of 2 of 7 but its best to stock up because this is a pretty popular product within the company as well.
Coupons and Payments
The company does not currently offer any coupon codes on the website however, there is an area for customers to provide their email information to join the company newsletter. This is a way for the customers to engage and learn about new products, sales and promotions as well.
The company accepts many payment processors as well so the checkout process is a breeze.
Returns and Exchanges
Secret Nature allows for returns and exchanges as long as the products are unopened, unused and returned to the store in its former condition. The allotted time frame that the company provides is within 30 full days from purchase. However, the company does ask that customers are held responsible for shipping costs which seem fair and very realistic. In the event that the incorrect product was received or the was a defect, the company will happily refund the entire purchase as well as the shipping costs.
- Secret Nature also promises to exchange items for free if any product orders arrived defective, damaged or defective. Customers should expect to receive full refunds within four weeks from the date the package has been returned to the supplier, Secret Nature. Customers have reported on various accounts that refunds and exchanges have been both effortless and fairly quick.
- The allotted time frame that the company provides allows for the initial return from the shipper, which can range from 5 to 10 business days and then 3 to 5 days for processing the returned items. Once these steps are completed the refund is processed through the customers’ banks and that request can take anywhere from 5 to 10 business days as well.
- Secret Nature asks that customers reach out to the company within 14 days if the refund has not yet been returned. There have not been any documented reports concerning refunds however the company expresses great concern ensuring that customers receive everything that they like.
The company ships its items anywhere in the United States. All items are shipped via USPS Priority Mail. The company processes items within 2 to 3 business days from order time as well as 2 to 3 business days for delivery.
- International shipping is also available to many countries, the company provides an updated and detailed list as well. Customers are asked to contact the company via email concerning orders and international shipping. The allotted time frame for international orders ranges from 7 to 10 days for delivery and Secret Nature uses FedEx and UPS for this process.
Aside from the overall aesthetic appeal that the company provides, their service is impeccable. The company strives to provide the best products to its customers. However, Secret Nature also takes pride in its amazing customer service as well. The company goes above and beyond to serve, provide information and more to each of its customers. This is a great company for those who are new to the CBD industry as well as hemp products. The customer service is great and the company strives to inform and educate its customers while providing the highest quality products around. Secret Nature is very experienced and reputable hemp vendors that provide great alternatives to traditional pain reliefs, chemically composed remedies and more.